END USER LICENCE AGREEMENT

ISSUED BY HELLO GAMES LTD FOR “NO MAN’S SKY”
Last updated: 25 January 2019

1. INTRODUCTION

1.1 These are the terms and conditions (the “EULA” or “End User Licence Agreement”) Hello Games Ltd (“we”, “us”, “our”, “Hello”) uses to govern our “No Man’s Sky” game (“Game”) (including the Game as available on: PC, Xbox One, PlayStation 4) and the services related to the Game. We’ve tried to keep these terms as short as possible to help you to understand how you can use the Game. If you do not want to or cannot agree to this EULA, you must not buy, download, install, use, play or otherwise access the Game. By buying, downloading, installing, using or playing the Game you are agreeing to this EULA (being the latest version).

1.2 We offer the Game through third party digital stores such as, without limitation, Steam, PlayStation and Xbox (each a “Store”). Where you purchase the Game through a Store you may need a Store account in order to play the Game, and your use of the Store and of the Game through the Store is subject to the terms of use and policies of the relevant Store (as may change from time to time).

1.3 Where applicable, the Stores may allow you to get a refund in respect of or in connection with the Game in some instances. You should contact the Store directly that you purchased the Game from if you would like to request a refund.

1.4 You must be at least 13 years old to play the Game. If you are 13 or over and of or over the age of majority in your jurisdiction, you agree to and accept this EULA. If you are 13 or over but beneath the age of majority in your jurisdiction, you must obtain the agreement and acceptance of a person with parental authority for you and that person agrees to and accepts this EULA.

2. SUMMARY

• This EULA is a legal agreement between you and us, so please read it fully and carefully.
• This EULA describes how you can use the Game
• If you break the terms and conditions of this EULA, we may stop you from using the Game, contact you regarding your use of the Game, or otherwise exercise our legal and equitable rights and remedies.
• The Game is provided ‘as is’ and we make no (and disclaim all) representations and warranties with respect to it to the fullest extent permitted by applicable law.
• This EULA may change from time to time. Please check back at /end-user-licence-agreement/ periodically to make sure that you’re aware of the latest EULA version.
• If you pay for, install, download, access, play or otherwise use the Game after a EULA update, you are agreeing to the latest EULA version.

3. WHAT YOU CAN DO

Provided that you comply with the terms and conditions of this EULA, you can use the Game in the following ways:

3.1 To play the Game, in accordance with the terms and conditions of this EULA;

3.2 To share non-commercial screenshots and videos of your Game gameplay on your personal social media; and

3.3 To use upgrades, updates and additional Game content that we may make available from time to time (although we are not obliged to provide upgrades, updates and additional Game content).

4. WHAT YOU CANNOT DO

4.1 We use our commercially reasonable endeavours to protect the Game and our users, and it is important that the Game is not used in a way which is unfair or which might harm our rights or the rights of others. Accordingly, we reserve the right to take any and all action available to us with respect to any conduct by a player that violates the terms or the spirit of this EULA.

4.2 You cannot, except where it may otherwise be expressly permitted in this EULA:

4.2.1 sell, distribute or otherwise transfer copies or reproductions of the Game to any third party in any way;
4.2.2 in whole or in part reproduce, translate, reverse engineer, derive source code from, modify, adapt, merge, translate, disassemble, decompile, or create derivative works based on or of the Game, except where applicable law provides otherwise in which case the product and all end results of such acts shall belong to, vest in and be the exclusive property of Hello on creation;
4.2.3 remove, disable or circumvent any proprietary notices, labels or copy protection software contained on or within the Game;
4.2.4 exploit the Game or any of its parts for any commercial purpose including, but not limited to, use at a cyber or internet cafe or any other location-based site;
4.2.5 use the Game for any illegal or immoral purposes;
4.2.6 separate or use component parts of the Game, or use the Game or any parts of it on more than one computer/device at a time;
4.2.7 export or re-export the Game or any copy or adaptation in violation of any applicable laws or regulations; or
4.2.8 otherwise use, copy, transfer, distribute, rent, lease, loan, sub-license or deal in the Game or any part or interest in it (except as expressly provided by this EULA) or in any manner which is inconsistent with this EULA.

4.3 If we are threatened or face legal action because you break any of the terms and conditions in this EULA, we may hold you responsible. That means you may need to compensate us, and pay us back for any damage we suffer as a result, and for our legal and other expenses.

5. OUR INTELLECTUAL PROPERTY AND YOUR LIMITED USE LICENCE

5.1 The Game is made up of the intellectual property (including, without limitation, copyright works) of Hello and/or Hello’s licensors. All use of the Game is governed by the terms of this EULA. Any use, reproduction or redistribution of the Game not in accordance with the terms of this EULA is expressly prohibited. References to “Game” in this EULA shall include each or any part of it and any online service which is made available through it, where and to the fullest extent that the content permits.

5.2 Hello grants you (and by installing or using the Game you accept) a limited, revocable, non-exclusive right and license to install and use at any one time one (1) copy of the Game for your personal, non-commercial use on a single computer (which may include, without limitation, compatible devices, equipment or peripherals) subject to the terms of this EULA. We do not grant you ownership of the Game itself.

5.3 The Game is licensed, not sold. Your license confers no title or ownership in the Game. All right, title, interest and ownership rights in the Game and any copyright, design right, database right, patents and any rights to inventions, know-how, trade and business names, trade secrets and trade marks (whether registered or unregistered) and any applications therefor and other intellectual property rights (“Intellectual Property Rights”), in or connected with the Game and each part thereof are owned by, belong to and vest in Hello Games or its licensors. All rights are asserted and reserved. The Game is protected by copyright law, international copyright treaties and conventions and other laws. The Game may contain certain licensed materials and Hello’s licensors may act to protect their rights in the event of any breach of this EULA. All trade marks are the property of their respective owners.

6. CODE OF CONDUCT

6.1 Hello supports a friendly, respectful community for the Game. Where we make the functionality available, certain aspects of the Game may include multiplayer, messaging other users, voice chat and other multiplayer and community functionalities. All users must act reasonably and fairly when interacting with other Game users. All hacking, cheating, bug exploitation, misuse of the Game, trolling, deceptive or abuse conduct is prohibited.

6.2 Please act responsibly and in a way which respects the rights of other users. You must not abuse other users, harass them or engage in trolling or stalking behaviour. You must not take any action, upload or share any content, or otherwise use the Game in any way which is in any way immoral, unethical, hateful, offensive, a breach of privacy, illegal, racist, vulgar, pornographic, sexually offensive, libellous, defamatory, threatening and/or bullying. You must not cause disruption to the Game or in any way interfere with the proper operation of the Game, including without limitation by damaging any account, software, hardware or network. You must not upload spam, commercial, marketing, advertisement or solicitation content or promotional content or any third party links. You must not impersonate any person, including without limitation Hello staff.

6.3 You are not permitted to sell or buy in-Game virtual items with other Game users or third parties for real-world currency (except for authorised transactions, where applicable, from Hello, the Stores and our other third party partners). You are not permitted to buy or sell, where applicable, accounts to access the Game or in connection with the Game.

6.4 Please respect the intellectual property rights of third parties. You must not post, upload, release, distribute or in any other way make available on or through the Game any content or materials which include, use or contain (in whole or in part) any intellectual property rights of any third party (including without limitation copyright, trade marks and any other intellectual property).

6.5 In the event of a breach of any of clauses 6.1 to 6.4 (inclusive) above, Hello reserves the right to immediately terminate this EULA and your use of the Game without you being entitled to any refund or compensation.

6.6 We are not responsible for moderating, monitoring or recording any activity in the Game or in connection with the Game (including without limitation messages, posts, written chat and voice chat between players), although we reserve the right to do so. We may (but we are not obliged to) moderate such content and activities to ensure they are in compliance with the terms of this EULA. We reserve the right to delete, without notice, any content, materials and/or communications which are in breach of this EULA. In serious cases, we may take steps together with the Stores or relevant platforms for the Game (such as Xbox, PlayStation and Steam) and/or with law enforcement authorities and this may involve us disclosing information to those third parties and authorities.

7. STORE TERMS

The ways in which you can use the Games may also be controlled by the relevant Store’s terms and conditions and policies as made available to you by the Store. To the extent that there is a conflict between the terms of this EULA and the relevant Store’s terms from which you purchased (where applicable) or installed the Game, the Store’s terms shall prevail to the extent of the conflict.

8. PRIVACY

Under data protection legislation, we are required to provide you with certain information about who we are, how we process your personal data and for what purposes. We are also required to provide you with information about your rights in relation to your personal data and how to exercise them. This information is provided within our Privacy Policy, and it is important that you read that information and familiarise yourself with it.

9. UPDATES

Hello may from time to time provide updates to the Game which you may be required to apply before you can continue making full use of the Game. You agree that Hello may deliver such updates remotely and that you will apply such updates.

10. OPERATING SYSTEM REQUIREMENTS

10.1 An internet connection is required for your use of the Game and/or certain content or functionality of the Game.

10.2 Operating system requirements will be made available on the relevant Game packaging (physical only), Store page and/or description or otherwise made available. The requirements between different platforms/devices may vary. Please consult the relevant Game packaging, or description provided online by Hello and/or by the relevant Store or platform.

10.3 Before you purchase, install or play the Game, please ensure that your computer meets the system requirements as are specified by Hello (or the relevant Store or platform, where applicable) in connection with the Game.

11. HEALTH AND SAFETY INFORMATION

Please read, familiarise and comply with the Health and Safety Notice information set out in Annex 1 to this EULA (and which is hereby incorporated into this EULA). The Stores or platform providers relating to the Game (such as, without limitation, Xbox, PlayStation, Steam) may also provide you with health and safety information. You can visit their websites to read that information:

• PlayStation: https://www.playstation.com/en-gb/get-help/playstation-safety/
• Xbox One: https://support.xbox.com/en-GB/xbox-one/console/healthy-gaming-guide/

12. LIABILITY

12.1 EXCEPT AS SPECIFICALLY PROVIDED OTHERWISE IN THIS EULA AND TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• YOU INSTALL AND USE THIS GAME (INCLUDING ANY AND ALL CONTENT, RELATED MATERIALS, SERVICES AND UPDATES AS AND WHEN THEY MAY BE MADE AVAILABLE AT OUR DISCRETION) AT YOUR OWN RISK;
• THE GAME IS PROVIDED “AS IS” WITHOUT WARRANTY OR GUARANTEE OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT;
• HELLO AND ITS LICENSORS DO NOT WARRANT THAT THE OPERATION OF THIS GAME WILL BE UNINTERRUPTED, BUG OR ERROR FREE OR THAT ERRORS OR BUGS CAN BE CORRECTED;
• HELLO AND ITS LICENSORS EXCLUDE ANY AND ALL LIABILITY FOR ALL REPRESENTATIONS (EXCEPT THOSE MADE FRAUDULENTLY), WARRANTIES, CONDITIONS AND OTHER TERMS WHICH BUT FOR THIS NOTICE WOULD HAVE EFFECT;
• HELLO AND ITS LICENSORS WILL NOT IN ANY EVENT BE LIABLE IN ANY WAY FOR ANY CONSEQUENTIAL LOSS OR DAMAGE RESULTING FROM THE USE OF OR INABILITY TO USE THE GAME, ERRORS OR DEFICIENCIES IN IT, DAMAGE TO PROPERTY, LOST DATA, LOSS OF GOODWILL, COMPUTER FAILURE OR MALFUNCTION, LOSS OF BUSINESS, LOSS OF INFORMATION OR LOST PROFIT, WHETHER CAUSED BY NEGLIGENCE OR OTHERWISE, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS;
• HELLO AND ITS LICENSORS WILL NOT BE HELD LIABLE FOR ANY DAMAGE, INJURY OR LOSS IF CAUSED AS A RESULT OF YOUR NEGLIGENCE, ACCIDENT OR MISUSE, OR IF THE GAME HAS BEEN MODIFIED IN ANY MANNER (NOT BY HELLO OR ITS LICENSORS) AFTER IT HAS BEEN BOUGHT.

12.2 THIS EULA SHALL NOT LIMIT OR EXCLUDE ANY RIGHTS YOU MIGHT HAVE AS A CONSUMER THAT MAY NOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING WITHOUT LIMITATION THE FOLLOWING:

12.2.1 FRAUDULENT MISREPRESENTATION;
12.2.2 DEATH OR PERSONAL INJURY ARISING CAUSED BY NEGLIGENCE OF HELLO OR ITS LICENSORS; OR
12.2.3 THE EVENT WHERE THE GAME IS DEFECTIVE, AND WE DELIVERED IT TO YOU, AND IT DAMAGES YOUR PROPERTY. HOWEVER, WE WILL NOT BE LIABLE IF THE DAMAGE COULD HAVE BEEN AVOIDED BY FOLLOWING OUR ADVICE ABOUT SYSTEM REQUIREMENTS, INSTALLATION GUIDANCE, GAME USE GUIDANCE OR BY APPLYING UPDATES WE OFFERED TO YOU FREE OF CHARGE.

12.3 WE RECOMMEND THAT YOU BACK-UP ANY CONTENT AND DATA OF YOURS USED IN CONNECTION WITH THE GAME TO PROTECT YOURSELF AND IN CASE OF A PROBLEM WITH THE GAME OR DATA CORRUPTION.

12.4 THE GAME HAS NOT BEEN DEVELOPED TO MEET YOUR INDIVIDUAL REQUIREMENTS.

12.5 OTHER THAN AS SET OUT IN CLAUSE 12.2 ABOVE OR WHERE OUR LIABILITY CANNOT BE LIMITED BY APPLICABLE LAW, OUR OVERALL LIABILITY TO YOU IS LIMITED TO THE PRICE YOU PAID FOR THE GAME OR, IN THE EVENT NO PRICE WAS PAID, £20.

12.6 WE USE OUR REASONABLE SKILL AND CARE TO PROVIDE THE GAME AND ITS CONTENT AND UPDATES, BUT WE DO NOT GUARANTEE THAT THERE WILL NOT BE ERRORS, BUGS OR INTERRUPTIONS IN OR WHEN PLAYING THE GAME (INCLUDING WITHOUT LIMITAITON ANY CONTENT OR UPDATES), OR THAT IT WILL NOT CAUSE ANY PROBLEMS WITH YOUR DEVICE.

13. TERMINATION

13.1 We have the right to terminate this EULA and your licence to use the Game and any related content in the event that you breach the terms and conditions of this EULA. In that event, you must immediately erase the Game from your system and destroy all and any copies in your possession or control and stored on any media whatsoever and on Hello’s request certify that you have done so in writing.

13.2 You may terminate this EULA at any time by deleting and removing the Game from your computer and, where you have a physical copy of the Game, destroying your copy of the Game in your possession.

14. SEVERABILITY

In the event that any provision of this EULA shall be held by a court or other tribunal of competent jurisdiction to be unenforceable, such provision will be enforced to the maximum extent permissible and the remaining portions of this EULA shall remain in full force and effect.

15. APPLICABLE LAW AND JURISDICTION

15.1 To the maximum extent permitted by the local law applicable in the country in which you obtain or use the Game, the Game and this EULA are subject to the laws of England and Wales.

15.2 To the maximum extent permitted by applicable law, the English courts shall have exclusive jurisdiction to hear any claims, disputes or proceedings about or in connection with this EULA or the Game.

15.3 Without prejudice to clauses 15.1 and 15.2 above, applicable law may grant you the right to bring claims, disputes or proceedings in your local jurisdiction. If this is the case, you may bring proceedings there. For example, if you live in Scotland you can bring proceedings in either the Scottish or English courts

16. GENERAL

16.1 This EULA does not affect any legal rights you may have under the law that cannot be excluded or limited.

16.2 We may change or update this EULA from time to time. Changes to the EULA will affect you to the extent that they can apply under applicable law. If you buy, play, install or otherwise use the Game, the latest version of the EULA will apply at the time you take such action. Please check back at /end-user-licence-agreement/ periodically to make sure that you’re aware of the latest EULA version.

16.3 We may transfer our rights and obligations under this EULA to another organisation (such as in the event of a company restructure, assignment or a sale or all or part of our assets). We will let you know if this happens and we will ensure that your rights under the EULA are unaffected. You may not transfer your rights under this EULA.

16.4 Except where otherwise expressly stated to the contrary in this EULA, this EULA does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce this EULA.

16.5 Even where we delay in enforcing this EULA or our rights, we can still enforce the same at any later point. Not taking immediate action or not taking immediate steps shall in no event be construed as a waiver of our rights. We shall not be prevented from taking enforcement steps against you at a later date where we have delayed in enforcing this EULA or our rights.

17. COMPANY AND CONTACT INFORMATION

HELLO GAMES LIMITED
Registered office: Dolphin House, 3 North Street, Guildford, Surrey, England, GU1 4AA
Registered in England and Wales with company number: 06663645

https://www.hellogames.org/

Contact us at: hello@hellogames.co.uk

© 2019 Hello Games Ltd. NO MAN’S SKY is a trade mark of Hello Games Limited. All rights reserved.

ANNEX 1

HEALTH AND SAFETY NOTICE

PLEASE READ THIS NOTICE BEFORE YOU OR ANYONE IN YOUR CARE USE THIS GAME

The Game may contain flashing lights, realistic images and simulations.

Some people experience side effects such as motion sickness, epileptic seizures, momentary loss of consciousness dizziness, motion sickness or nausea when viewing certain types of flashing light or pattern including when playing video games.

This may happen where a person has not previously suffered in this way and have no known symptoms or history of such side effects. If you or anyone considering using this Game suffers in this way, has a condition, which makes this possible or has experienced similar symptoms, please consult a doctor before using this Game. If you or they are already using the Game please stop and consult a doctor.

If you, your child or anyone in your care experience dizziness, altered vision, eye or muscle twitching, involuntary movements, loss of awareness, disorientation, or convulsions or any other side effects PLEASE STOP ALL USE IMMEDIATELY and consult a doctor.

If you or any part of you feels tired, fatigue or discomfort whilst playing this Game or other games please stop and rest. If it continues after you stop playing please consult a doctor. If you have suffered or suffer from an injury playing games can aggravate it. In that case please consult a doctor. Failure to follow this advice may result in long term injury.

PLEASE FOLLOW THESE PRECAUTIONS WHENEVER USING THIS GAME:

Please do not:

• use or play this Game (or others) if you are or feel sick, tired, fatigue or discomfort, or are under the influence of alcohol or drugs, or hung-over;
• use or play the Game while in a moving vehicle such as a car, bus, or train;
• play for too long at any one time, please follow all guidance applicable to or accompanying the platform you use in respect of playing time and take a 10 to 15 minute break every 30 minutes.

Notice to parents and carers:

Please observe children whilst they play this Game and other games. Please ensure that you and they following the precautions described above and in the health and safety warnings for the relevant platform (if any). If your child experiences dizziness, altered vision, eye or muscle twitching, involuntary movements, loss of awareness, disorientation, or convulsions or any other side effects PLEASE STOP ALL USE IMMEDIATELY and consult a doctor.

Prolonged use should be avoided. Please ensure that children take regular breaks and monitor children closely during and after use for any negative effects.